CommerceTools
Apr 2026
Zero-click commerce: the next disruption in retail
OpenAI, Google and Perplexity are all building direct agentic checkout. Shoppers may increasingly never click, search or visit a website to complete a purchase.
Elie's takeIf checkout leaves your domain, so does the customer relationship. Post-purchase — packaging, onboarding, service — becomes the only owned surface you have left. Invest there.
Coupler.io
Mar 2026
The real-time profitability stack top brands are building
The brands pulling ahead connect first-party data, AI-driven forecasting and operational execution. The gap between seeing a signal and acting on it is where budget quietly bleeds.
Elie's takeMost teams don't have a data problem, they have a latency problem. A weekly report acted on Monday beats a real-time dashboard nobody owns.
Ecommerce Times
Mar 2026
Platform selection in 2026: AI-readiness is the new benchmark
Choosing between Shopify and WooCommerce is no longer only a feature comparison — it is a question of AI readiness, agentic checkout support and social commerce integration.
Elie's takeHaving built extensively on both: pick for your operating model, not the feature matrix. Shopify wins on speed to market and ecosystem; WooCommerce wins when you need control and own the engineering capacity.
Salesforce
Jan 2026
Cross-border commerce: the opportunity MENA brands are missing
With AI increasingly handling currency, tax and localisation automatically, cross-border selling is more accessible than ever for brands in Lebanon and the wider MENA region.
Elie's takeThe technical barrier has genuinely collapsed. What has not is logistics and returns — model those honestly before you switch on a second market, because they decide whether it is profitable.
Morgan Stanley / CommerceTools
Apr 2026
Nearly half of online shoppers projected to use AI agents by 2030
Morgan Stanley's projection puts AI shopping agents in the hands of close to half of online shoppers within the decade, with agentic commerce moving from pilot to infrastructure.
Elie's take2030 forecasts are cheap. The reason to act now is that the prerequisite work — structured data, clean inventory signals — pays for itself immediately regardless of whether the forecast lands.
Adobe Digital Insights
Feb 2026
Returns and delivery promises are becoming a conversion lever
Delivery certainty and returns clarity are increasingly decisive at the point of purchase, and they are among the few signals AI intermediaries can compare directly across retailers.
Elie's takeAn accurate delivery date beats a fast one. Under-promising and hitting it consistently is worth more than a shipping-speed claim you miss one week in four.